Privacy Policy
ILM AI Ltd is a UK-based AI research company. This policy explains how we collect, use, and protect information across our website and products, including Ilmino, Ilmino for Institution, and Raphael.
Information we collect
We collect information you provide directly, such as your name and email when you contact us, join a newsletter, or request a demo. Our products may also collect learning activity and progress data needed to provide personalised feedback.
How we use information
We use information to operate and improve our products, respond to enquiries, communicate updates, and understand how our AI systems perform in real learning environments.
Data sharing
We do not sell personal data. Information may be shared with trusted service providers who help us operate our platform, always under appropriate confidentiality and data protection obligations.
Data security
We apply reasonable technical and organisational measures to protect information against unauthorised access, loss, or misuse, and we review our practices as our products evolve.
Your rights
Depending on your location, you may have rights to access, correct, or delete your personal data. Contact us to exercise these rights or ask questions about how your data is handled.
Children and schools
Where our products are used by students under the guidance of a school or institution, that institution acts as the primary point of contact for data governance, in line with our institutional agreements.
Contact us
Questions can be sent to information@ilmai.co.uk.